Don’t Miss our CEDIA 2017 Workshops

Get actionable insights you can apply right away to modernize your service operations.

Summer is officially upon us. I hope that your season is off to a great start and that you’re finding some time to kick back and relax with friends and family. But as you get ready to enjoy all that the months ahead have to offer, don’t forget that CEDIA 2017 is right around the corner! Taking place in San Diego September 5-9, this year’s show promises to be another impactful event.

I am excited to announce that I will be teaching two important workshops at show. Designed to provide actionable insights that you can use to modernize your service operations, improve your work-life balance, and enhance your bottom-line through the sale of premium service offerings, these workshops are a can’t miss for anyone interested in making service a cornerstone of their company’s future.

Course summaries and registration links are included below. Please take a moment to register for these important workshops.

And if you’re interested in meeting 1-on-1 at the show to discuss modernizing your business, shoot us a note using the contact form below and we’ll get something on the calendar!

I look forward to another great CEDIA full of innovation, inspiration, and the energy needed to take our industry to the next level. See you in San Diego!


Service Plans Are Easy; Execution is Hard
Wed. September 6 | 8:00 AM – 9:30 AM | Room 31 C

Cutting through the noise surrounding premium service offerings, this course is designed to help you stop analyzing and start executing! Learn how to build plans that are simple and profitable. And most importantly, gain the tools and knowledge you need to successfully sell and implement them in your business right away!

Who is this course for?
Business owners and primary decision makers in the company.

Read more, and get on the road to success with premium services HERE


Project-to-Service Transition: Culture, Process, and Technology
Wed. September 6 | 10:00 AM – 11:30 AM | Room 31 C

From embracing cultural changes to updating technical systems and re-defining organizational structure, modernizing your service operations requires new ways of thinking and acting. With improved profitability, better work-life balance, and stabilized cash-flow, the transformation is well worth the effort. If your company has struggled to embrace the transition toward a service-first culture, this course will help you break through the friction.

Who is this course for?
Service Managers and anyone else involved in service operations and culture

Read more, and get started on the path to a modern, profitable client service HERE

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